RENTAL SERVICES AGREEMENT
This Rental Services Agreement (“Agreement”) is entered into between ZIP Party Rentals (“ZIP Party Rentals,” “Rental Company,” “Company,” “we,” or “us”) and the individual or entity identified as the renter (“Renter”).
By signing or otherwise accepting this Agreement, the Renter acknowledges that they have read, understood, and agreed to all terms and conditions contained herein.
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ACCEPTANCE OF RENTAL TERMS & CONDITIONS
ZIP Party Rentals’ Rental Services Agreement and Terms & Conditions apply to all confirmed reservations, whether the reservation is made online, by telephone, text message, email, in person, or through another approved method.
The Renter may be provided with or given access to the Rental Services Agreement and Terms & Conditions electronically, through the ZIP Party Rentals website, by online form or link, by text message, by email, in printed form, or through other written or electronic communication.
A handwritten or electronic signature is not the only method by which the Renter may accept these terms. After being provided with or given reasonable access to the Rental Services Agreement and Terms & Conditions, the Renter’s confirmation of a reservation, payment of a required deposit, payment of any portion of the rental charges, payment by cash, Zelle, credit/debit card, Apple Pay, or another accepted payment method, or acceptance of delivery or possession of rental equipment constitutes acknowledgment and acceptance of the Rental Services Agreement and Terms & Conditions to the fullest extent permitted by applicable law.
By proceeding with the reservation or making payment after being provided with or given reasonable access to these terms, the Renter acknowledges that the Renter had an opportunity to review the Rental Services Agreement and Terms & Conditions, understands that they govern the rental transaction, and agrees to be bound by them.
The Renter is responsible for reviewing the Rental Services Agreement and Terms & Conditions before confirming the reservation or making payment. A Renter who does not agree to the terms should not confirm the reservation, submit payment, or accept delivery of the rental equipment.
1. RENTER AUTHORITY & PROPERTY AUTHORIZATION
The individual signing or accepting this Agreement represents and warrants that they are either:
1. the legal owner of the property where the rental equipment will be delivered, installed, stored, or used; or
2. fully authorized by the legal property owner to enter into this Agreement and authorize the delivery, placement, installation, staking, anchoring, use, and removal of the rental equipment.
ZIP Party Rentals is entitled to rely upon the Renter’s representation that all necessary property permissions have been obtained and is not responsible for independently verifying property ownership or the Renter’s authority.
If a property owner or other authorized party subsequently disputes the Renter’s authority or permission to conduct the event or install rental equipment, such dispute does not release the Renter from their obligations under this Agreement.
The Renter remains responsible, to the extent permitted by applicable law, for costs, damages, claims, fines, or expenses resulting from the Renter’s failure to obtain proper authorization.
2. RENTAL PERIOD
Unless otherwise agreed in writing, rental equipment is provided for a 23-hour rental period. Any extension of the rental period is subject to availability and must be approved by ZIP Party Rentals. Approved extensions should be documented in the Notes/Special Requests section of the Agreement or otherwise confirmed in writing. The Renter’s right to possession of the equipment ends upon expiration of the agreed rental period. For urgent or non-urgent matters during the rental period, ZIP Party Rentals may be contacted at 219-777-0902.
3. USE & SUPERVISION OF RENTAL EQUIPMENT
The Renter acknowledges responsibility for the proper supervision, possession, and use of all rental equipment during the rental period. The Renter agrees to:
* use equipment only for its intended and manufactured purpose;
* use equipment only at the event location identified in the reservation unless ZIP Party Rentals approves otherwise;
* follow all applicable instructions, warnings, manufacturer requirements, and safety guidelines;
* prevent misuse, abuse, vandalism, theft, overcrowding, unauthorized modifications, or unsafe conduct;
*appropriately supervise guests, attendees, vendors, contractors, invitees, and other persons who may use or interact with the equipment; and
*immediately discontinue use of any equipment that becomes unsafe, damaged, defective, or in a state of disrepair.
Equipment Condition, Acceptance, Safety Instructions & Guest Supervision. Upon delivery, installation, setup, or other transfer of possession, the Renter or an authorized representative is responsible for reasonably inspecting the rental equipment and installation while ZIP Party Rentals personnel are present and for immediately bringing to the attention of ZIP Party Rentals personnel any visible, apparent, or reasonably observable damage, defect, instability, unsafe condition, missing component, improper setup, anchoring concern, cleanliness concern, or other condition that the Renter believes is unacceptable or requires correction.
This inspection and acceptance requirement applies to all rental equipment and installations, including, without limitation, tents, tent anchoring and weighting systems, tables, chairs, inflatables, dance floors, coolers, linens, lighting, décor, and any other equipment delivered, installed, or provided by ZIP Party Rentals.
If no visible, apparent, or reasonably observable concern is identified to ZIP Party Rentals personnel while they are physically present at the property completing delivery, installation, or transfer of possession, the Renter acknowledges and accepts that the equipment and installation were received in apparent good, complete, stable, and serviceable condition at the time possession was transferred.
A complaint, photograph, video, text message, telephone call, email, or other communication made after ZIP Party Rentals personnel have departed does not, by itself, establish that the reported condition existed before or at the time of delivery, installation, or transfer of possession. ZIP Party Rentals cannot independently determine whether a condition first reported after departure existed at the time of handoff or arose afterward through use, movement, weather, third-party conduct, tampering, relocation, impact, misuse, or another intervening event. Nothing in this paragraph applies to a latent or concealed defect that could not reasonably have been discovered through an ordinary visual inspection at the time of handoff.
From the time the equipment is delivered, installed, or otherwise placed in the Renter’s possession, custody, or control, the Renter is responsible for reasonably communicating applicable safety instructions, warnings, restrictions, and proper-use requirements to guests, children, invitees, vendors, contractors, and other persons permitted to use or interact with the rental equipment. The Renter must provide appropriate supervision based upon the type of equipment and persons using it and must take reasonable steps to prevent misuse, improper operation, overcrowding, unauthorized relocation or modification, tampering with anchoring or weighting systems, and other unsafe conduct.
The Renter must immediately discontinue use of any equipment that becomes damaged, unstable, defective, unsafe, or otherwise unsuitable for continued use after delivery and must prevent further use, restrict access when reasonably necessary, and promptly notify ZIP Party Rentals. The Renter must not attempt to repair, modify, relocate, re-anchor, remove anchoring or weights from, or otherwise alter the equipment unless specifically authorized by ZIP Party Rentals.
To the fullest extent permitted by applicable law, the Renter is responsible for bodily injury, property damage, equipment damage, claims, losses, liabilities, costs, or expenses arising from or resulting from misuse or improper operation of the rental equipment, failure to follow or reasonably communicate applicable safety instructions or warnings, inadequate supervision, unauthorized use, unauthorized relocation or modification, tampering with equipment or anchoring systems, or other acts or omissions of the Renter or persons for whom the Renter is legally responsible.
Subleasing or unauthorized transfer of ZIP Party Rentals equipment is prohibited.
If equipment becomes unsafe or inoperable, the Renter must discontinue use and notify ZIP Party Rentals as soon as reasonably possible, and no later than one hour after discovering the condition.
At its discretion and subject to availability, ZIP Party Rentals may provide comparable replacement equipment, make comparable equipment available at another mutually acceptable time, discontinue use of the affected equipment, or make an appropriate adjustment to the rental charges.
4. EQUIPMENT RESPONSIBILITY — FULL RISK OF LOSS
From the time rental equipment is delivered, placed at the event location, or otherwise transferred into the Renter’s possession, custody, or control, and continuing until the equipment is physically retrieved by or returned to ZIP Party Rentals, the Renter assumes full responsibility and risk of loss for each and every item of rental equipment.
To the fullest extent permitted by applicable law, the Renter is financially responsible for any and all loss, theft, disappearance, destruction, or physical damage to the rental equipment occurring during this period, regardless of the cause or circumstances of the loss or damage.
This responsibility includes, without limitation, loss or damage resulting from:
* theft, burglary, robbery, or disappearance;
* fire, smoke, or explosion;
* rain, wind, storms, flooding, hail, lightning, or other weather conditions;
* vehicle impact, traffic accident, or other collision;
* vandalism or intentional acts of third parties;
* accidents or accidental damage;
* acts or omissions of guests, attendees, children, vendors, contractors, venue personnel, property owners, neighbors, or other third parties;
* misuse, abuse, negligence, or improper handling;
* animals or pets;
* equipment being left unattended or unsecured; or
* any other event, occurrence, or cause resulting in loss of or damage to ZIP Party Rentals equipment while it remains in the Renter’s possession, custody, or control.
The Renter’s responsibility applies whether or not the Renter personally caused, contributed to, knew about, or could have prevented the loss or damage.
The occurrence of theft, fire, severe weather, an accident, vandalism, actions of a third party, or any other event outside the Renter’s personal control does not relieve the Renter of financial responsibility for the rental equipment.
The Renter remains responsible for the equipment at all times, including overnight, before or after the event, while the equipment is unattended, and while the equipment is awaiting scheduled pickup by ZIP Party Rentals.
The Renter is responsible for taking reasonable precautions to secure, supervise, safeguard, and protect all rental equipment throughout the entire period in which the equipment remains in the Renter’s possession, custody, or control.
In the event of theft, fire, vandalism, vehicle collision, or another significant incident, the Renter must promptly notify ZIP Party Rentals and, when applicable, law enforcement, the fire department, the property owner, or the appropriate insurance carrier.
Filing a police report, fire report, insurance claim, or other incident report does not relieve the Renter of their financial obligations to ZIP Party Rentals under this Agreement.
ZIP Party Rentals does not provide a damage waiver or insurance covering the Renter’s responsibility for rental equipment.
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The Renter must exercise reasonable care to safeguard and protect all rental equipment as though it were the Renter’s own property and must not knowingly ignore or neglect developing conditions that may reasonably threaten the equipment, including storms, damaging winds, heavy rain or flooding, fire, vandalism, unauthorized use, or other hazardous conditions. If the Renter becomes aware of such a condition and is uncertain how to safely protect or handle the equipment, the Renter must promptly contact ZIP Party Rentals for instructions or assistance and must not attempt to dismantle, relocate, re-anchor, modify, or otherwise alter equipment unless specifically authorized by ZIP Party Rentals. Nothing in this provision requires the Renter to place themselves or any other person in danger in order to protect rental equipment.
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Replacement of Lost or Damaged Equipment
ZIP Party Rentals prioritizes the safety of its customers, guests, and personnel. ZIP Party Rentals does not repair damaged rental equipment for continued rental use.
Equipment that is materially damaged, compromised, lost, stolen, destroyed, missing, or otherwise rendered unsuitable for safe rental use will be replaced.
If any rental equipment is lost, stolen, destroyed, missing, or damaged beyond ordinary wear and tear, the Renter shall be responsible for the applicable replacement cost stated in this Agreement or, if no replacement value is specifically listed, the reasonable cost of replacing the affected item or component with equipment of the same or reasonably comparable type and quality. The Renter’s responsibility applies to each individual item or component requiring replacement. Ordinary wear and tear resulting from proper and authorized use is excluded from replacement responsibility. Current Replacement Values:
* 48" Round Table — $90
* 60" Round Table — $120
* 6' Rectangle Table — $100
* 8' Rectangle Table — $120
* Garden Chair — $45
* Premium Chair — $25
* 10' × 20' Canopy Tent — $450
* 20' × 20' High Peak Frame Tent — $4,000
* Inflatable — $1,200
* Table Linen — $30
* Chair Cover — $3
* Tall Cooler — $200
* 12' × 12' Dance Floor — $4,500 for the complete set, or $250 per individual section when fewer than half of the sections require replacement
* Artificial Flower Wall — $1,400 per piece
* Tent Lights — $30 per Canopy Tent and $60 per Frame Tent
5. EQUIPMENT CARE & CLEANING
The Renter agrees to reasonably protect rental equipment from theft, loss, misuse, unauthorized use, breakage, and avoidable weather-related damage. Equipment must be returned or made available for pickup in substantially the same condition in which it was delivered, ordinary wear from proper use excepted. Before ZIP Party Rentals begins takedown or pickup, all decorations, tape, adhesive materials, ties, strings, hooks, clips, food, trash, personal belongings, and other items not belonging to ZIP Party Rentals must be completely removed from the rental equipment by the Renter. If, during takedown or pickup, ZIP Party Rentals discovers tape, adhesive residue, decorations, attachments, personal property, trash, or other materials that must be removed before the equipment can be safely dismantled, handled, packed, or transported, ZIP Party Rentals may stop the takedown or pickup process until the Renter has completely removed those materials. Any resulting delay will be treated as waiting time under the Access Delays & Waiting Time provisions of this Agreement. The first 10 minutes constitute a grace period. After the grace period, a waiting charge of $50 for each additional 15-minute interval may apply until the equipment is ready for ZIP Party Rentals to safely continue takedown or pickup.
If the Renter is unavailable or fails to remove the materials within a reasonable time, ZIP Party Rentals may perform the additional removal or cleaning when reasonably practical, and the Renter may be responsible for the applicable waiting time and any reasonable additional labor or cleaning charges resulting from the condition of the equipment.
Equipment returned or made available for pickup excessively dirty may also be subject to a cleaning charge of $2 per rented item, with a minimum cleaning charge of $100 per order, excluding table covers and tablecloths where separate cleaning terms may apply.
Nothing in this section permits the use of tape, glue, pins, staples, or other prohibited materials on tent fabric or other equipment where such use is prohibited elsewhere in this Agreement.
6. PROHIBITED USE OF TENT FABRIC
The Renter and the Renter’s guests, vendors, decorators, contractors, and invitees may not tape, glue, pin, staple, puncture, or otherwise attach decorations or other objects to any fabric portion of ZIP Party Rentals tents, including tent roofs, sidewalls, and panels. Violation may result in a $200 violation charge and/or the applicable replacement cost of damaged material, as applicable.
Specified replacement values include:
* Marquee Tent Roof — $2,000
* Canopy Tent Roof — $350
* Canopy Tent Wall — $100 per wall
* Marquee Tent Wall — $300 per wall
The Renter is responsible for violations or damage caused by the Renter’s guests, vendors, decorators, contractors, or other persons attending or working at the event.
PAYMENT, DEPOSIT & CANCELLATION TERMS
7. PAYMENT METHODS
For the fastest and most convenient payment processing, ZIP Party Rentals prefers cash or Zelle.
Zelle payments may be sent to: 219-777-0902 — recipient will appear as CLOSEFIT LLC.
ZIP Party Rentals also accepts credit/debit cards and Apple Pay through a secure third-party payment processing system. Card and Apple Pay transactions are subject to a 4% third-party digital payment processing fee.
In certain circumstances, and only with prior approval from ZIP Party Rentals, checks may be accepted and must be made payable to: CLOSEFIT LLC.
8. PAYMENT TERMS & PAST-DUE BALANCES
Unless otherwise agreed in writing, the Renter is responsible for paying the full remaining rental balance on or before the payment due date stated on the applicable invoice, quote, reservation confirmation, or Rental Agreement.
Charges properly incurred after the original reservation—including approved additional equipment or services, extended rental periods, replacement of lost or damaged equipment, excessive cleaning, additional labor, waiting time, or other amounts owed under this Agreement—become due upon notification or invoicing by ZIP Party Rentals.
If an amount remains unpaid after its due date, ZIP Party Rentals reserves the right, to the extent permitted by applicable law, to pursue collection of the outstanding balance and assess any properly disclosed and legally permitted charges.
If equipment remains in the Renter’s possession beyond the agreed rental period, continuing rental charges may apply until the equipment is returned or recovered.
The Renter agrees to be responsible for reasonable collection costs, court costs, and reasonable attorney fees incurred in collecting valid past-due amounts, to the extent permitted by applicable law.
9. RESERVATION DEPOSITS
ZIP Party Rentals does not require a deposit for every reservation. Deposits are generally waived for smaller or lower-value rental orders. ZIP Party Rentals reserves the right to require a deposit for larger or high-value reservations, custom or special-order items, or reservations requiring additional preparation, labor, equipment, purchasing, or special arrangements.
When a deposit is required, it will equal 20% of the total confirmed rental order, including applicable delivery and pickup charges, with a minimum deposit of $100. Whether a deposit is required will be communicated by ZIP Party Rentals through one or more of the following:
* an official quote or estimate;
* a phone call or text message from 219-777-0902; or
* email communication from [zippartyrentals@gmail.com](mailto:zippartyrentals@gmail.com).
The required deposit is due on the same day the Renter signs or accepts this Agreement, unless ZIP Party Rentals provides different written instructions. A reservation requiring a deposit is not fully secured until the required deposit has been received. All deposits are credited toward the final rental balance.
10. CANCELLATION POLICY
Once the Renter accepts this Agreement and ZIP Party Rentals confirms the reservation, the reservation is binding regardless of whether a deposit was required or collected.
The cancellation fees stated below apply to all confirmed reservations, including reservations for which no deposit was required or paid. The absence of a deposit does not eliminate, reduce, or otherwise affect the Renter’s cancellation obligations under this Agreement.
Cancellation 15 Days or More Before the Event
If the Renter cancels 15 days or more before the scheduled Event Date & Time, a cancellation fee equal to 20% of the total confirmed rental order applies.
Cancellation Within 14 Days of the Event
If the Renter cancels 14 days or less before the scheduled Event Date & Time, a 50% cancellation/restocking fee based on the total confirmed rental order applies.
Any deposit previously paid will be credited toward the applicable cancellation fee and will not be charged in addition to that fee.
Deposits are non-refundable when the Renter voluntarily cancels a reservation, except where the Severe Weather & Safety Cancellation Exception below applies.
These cancellation charges compensate ZIP Party Rentals for reserving and removing inventory and services from availability to other customers, as well as administrative, preparation, scheduling, and potential lost-rental costs associated with the reservation.
11. SEVERE WEATHER & SAFETY CANCELLATION EXCEPTION
The standard cancellation fees above do not apply when either the Renter or ZIP Party Rentals cancels or terminates the reservation because severe or hazardous weather makes delivery, installation, use, takedown, or operation of the rental equipment unsafe.
Such conditions may include severe thunderstorms, damaging winds, tornado watches or warnings, flooding, lightning, or other weather conditions that ZIP Party Rentals reasonably determines create a significant safety risk to the Renter, guests, ZIP Party Rentals personnel, property, or rental equipment.
Ordinary rain, unfavorable temperatures, changes in personal plans, inconvenience, or a general preference not to proceed with an event do not by themselves constitute a qualifying severe-weather safety cancellation unless the conditions create a legitimate safety concern affecting the rental equipment or ZIP Party Rentals’ ability to safely perform its services.
When a reservation is canceled **before delivery or installation** because of qualifying severe or hazardous weather, no cancellation or restocking fee will apply, and amounts previously paid for equipment or services that will not be provided will be refunded to the Renter.
If severe or hazardous weather develops **after delivery, installation, or performance of services has begun**, ZIP Party Rentals reserves the right to suspend installation or use, discontinue use, dismantle or remove equipment, or terminate the rental when reasonably necessary for safety. Any refund or adjustment, if applicable, will be determined based upon the equipment and services already delivered or performed before termination.
This Severe Weather & Safety Cancellation Exception applies only to cancellation-related charges and does not relieve the Renter of responsibility for loss of or damage to rental equipment that has already been delivered and remains in the Renter’s possession, custody, or control.
ZIP Party Rentals reserves the right to make the final safety determination concerning whether its personnel can safely deliver, install, maintain, dismantle, or remove rental equipment.
A good-faith safety decision made for the protection of the Renter, guests, ZIP Party Rentals personnel, property, or equipment will not constitute a breach of this Agreement.
DELIVERY, ACCESS & SITE CONDITIONS
12. DELIVERY & PICKUP
Delivery and pickup schedules are determined according to ZIP Party Rentals’ operational requirements.
Due to weather, traffic, routing, equipment logistics, delays at prior events, road conditions, emergencies, labor availability, and other circumstances outside ZIP Party Rentals’ reasonable control, exact delivery and pickup times are not guaranteed unless specifically agreed in writing.
ZIP Party Rentals may provide an estimated delivery or pickup window approximately 1–2 days prior to the scheduled arrival date. Because weather conditions can significantly affect routing, installation times, staffing, and the overall delivery and pickup schedule, arrival windows generally cannot be finalized further in advance. Estimated delivery and pickup windows are commonly 3–6 hours and remain subject to change due to weather, routing, traffic, delays at other events, or other operational circumstances beyond ZIP Party Rentals’ reasonable control.
ZIP Party Rentals may provide a courtesy arrival notification approximately 10–30 minutes before arrival, but such notification is not guaranteed.
The Renter must ensure that the property, delivery location, setup location, and rental equipment are fully accessible when ZIP Party Rentals arrives.
Gates, pathways, garages, elevators, loading areas, and other required access points must be available, and pets, vehicles, debris, guests, or other obstructions must be removed from areas required for delivery or pickup.
Prior to pickup, rental items must be reasonably cleaned, properly stacked or repackaged where applicable, and readily accessible for retrieval.
13. SITE INFORMATION, ACCESS & ADDITIONAL LABOR
ZIP Party Rentals is committed to transparent pricing and does not charge hidden or arbitrary fees.
The confirmed rental price is based upon the information provided by the Renter at the time the reservation is quoted and confirmed.
The Renter is responsible for providing complete and accurate information concerning the event location, including:
* distance between the delivery vehicle/unloading location and setup area;
* length of driveways, walkways, or carrying routes;
* stairs and elevators;
* floor or building level;
* gates and narrow entrances;
* restricted vehicle access;
* parking or loading restrictions;
* slopes, uneven terrain, or soft ground;
* grass, concrete, asphalt, gravel, pavers, or other surface types;
* obstacles or restricted areas;
* underground and overhead utilities;
* sprinkler and irrigation systems;
* septic systems;
* private utility lines; and
* any other condition affecting delivery, installation, labor, equipment requirements, takedown, pickup, or safety.
ZIP Party Rentals bases pricing, staffing, scheduling, equipment allocation, and estimated labor time upon the information provided by the Renter. Conditions accurately disclosed and included within the confirmed quote or Agreement will not result in undisclosed or hidden charges.
If information provided by the Renter is materially incorrect, incomplete, misleading, or omitted, and actual conditions require additional carrying distance, delivery or pickup time, labor, personnel, equipment, transportation, site preparation, service calls, setup/takedown time, or other resources beyond what was reasonably anticipated, ZIP Party Rentals may assess a fair and reasonable charge for the additional labor, services, time, or equipment actually required.
Whenever reasonably possible, ZIP Party Rentals will inform the Renter of the additional requirement and applicable charge before performing work materially beyond the originally agreed scope.
14. ACCESS DELAYS & WAITING TIME
The Renter is responsible for ensuring that the delivery, installation, dismantling, and pickup areas are accessible at the scheduled or communicated arrival time.
If ZIP Party Rentals is delayed, obstructed, or unable to perform its services because of circumstances attributable to the Renter, guests, venue personnel, inaccessible equipment, blocked access, or inadequate site preparation, the following waiting charge may apply:
First 10 minutes — No charge / grace period.
After 10 minutes — $50 for each additional 15-minute interval.
Where reasonably necessary, additional charges may also apply for return trips, additional delivery or pickup attempts, materially undisclosed stair or long-distance carries, equipment relocation requested after setup, or other additional work caused by conditions materially different from those disclosed at booking.
If separately requested and not otherwise included in the confirmed quote:
* Table setup/takedown — $2 per table
* Chair setup/takedown — $1 per chair
Failure to make equipment available for pickup may result in continuing rental charges and reasonable additional retrieval or labor costs.
INSTALLATION, PROPERTY & UTILITIES
15. SITE PREPARATION
The Renter must provide a clear, accessible, and reasonably safe site for delivery and installation before ZIP Party Rentals arrives.
The installation and pickup areas must be free from vehicles, debris, furniture, pets, landscaping obstacles, and other conditions that materially interfere with the agreed work.
ZIP Party Rentals may delay, modify, suspend, or refuse delivery or installation if actual conditions materially differ from those disclosed, require substantially greater resources than agreed upon, or create an unreasonable safety risk.
16. UTILITIES & INSTALLATION LOCATION
The Renter or authorized property owner has final responsibility for identifying and approving the specific location on the property where the Renter requests tents and other rental equipment to be installed. ZIP Party Rentals will place equipment only in a location approved or designated by the Renter or authorized property representative, subject to ZIP Party Rentals’ safety requirements and applicable law.
The Renter is responsible for accurately disclosing all known underground and above-ground utilities, private lines, irrigation systems, septic systems, invisible pet fences, drainage systems, landscape lighting, hazards, and restricted installation areas and for providing accurate information concerning the requested installation location.
811 Utility Locating and Legal Compliance. Nothing in this Agreement transfers, eliminates, or waives any obligation that applicable law specifically requires ZIP Party Rentals to perform. If applicable law requires ZIP Party Rentals to submit, confirm, renew, or otherwise participate in an 811 or other applicable utility-locate request before staking, anchoring, or installation, ZIP Party Rentals will comply with that requirement.
The Renter agrees to timely provide all property information, permissions, installation-location information, access, and cooperation reasonably necessary for any required utility-locate process. The Renter must not knowingly provide false, incomplete, or misleading information concerning utilities or the installation area.
Utility Markings and Conditions at Time of Installation. The Renter acknowledges that ZIP Party Rentals may not be present when utilities are located or marked and therefore cannot independently verify when markings were made, whether markings have subsequently been moved, removed, concealed, altered, or disturbed, or whether the Renter has changed the requested installation location after a locate was performed.
The Renter must not move, remove, conceal, modify, or otherwise interfere with utility markings and must immediately disclose to ZIP Party Rentals if the requested installation location has changed after a utility locate was performed or if the Renter knows or reasonably suspects that any marking is inaccurate, missing, altered, expired, or no longer applicable to the requested installation area.
ZIP Party Rentals may reasonably rely upon the installation location designated or approved by the Renter and upon utility markings and information appearing at the property at the time of installation, together with information provided by the Renter, property owner, 811 utility-locate service, utility operators, or other authorized locating services. ZIP Party Rentals’ acceptance of the Renter’s requested installation location does not constitute an independent representation or guarantee by ZIP Party Rentals that the location is free of underground utilities or other hidden conditions.
Public utility-locate services may not identify privately owned facilities. The Renter remains responsible for identifying and disclosing private utilities and property-specific systems that are not identified through the applicable utility-locate process, including private electrical or gas lines, sprinkler and irrigation systems, septic systems, drainage systems, invisible pet fences, landscape lighting, and other privately owned underground facilities.
To the fullest extent permitted by applicable law, the Renter is responsible for any property damage, damage to public or private utilities or underground facilities, bodily injury, losses, claims, liabilities, costs, expenses, additional labor, relocation costs, service calls, fines, penalties, or other amounts arising from or resulting from the Renter’s selection or change of the installation location; materially inaccurate, incomplete, false, misleading, or withheld information; failure to disclose known or reasonably identifiable private utilities, underground facilities, or hazards; alteration, removal, concealment, or disturbance of utility markings; or failure to inform ZIP Party Rentals that existing utility markings are inaccurate, altered, no longer valid, or do not correspond to the location where the Renter directs or approves installation. This responsibility applies to consequences affecting the Renter, property owner, guests, invitees, neighboring property, utility providers, ZIP Party Rentals, or other third parties, to the fullest extent permitted by applicable law.
Nothing in this Agreement authorizes ZIP Party Rentals to perform staking, anchoring, or excavation in violation of applicable law.
For purposes of this Section, utilities, underground facilities, private systems, and other property-specific installations may include, but are not limited to:
* gas lines;
* electrical lines;
* water lines;
* septic systems;
* sprinkler and irrigation systems;
* drainage systems;
* communication/internet cables;
* invisible pet fences;
* private utility lines; and
* other underground, overhead, or surface-level structures.
17. PROPERTY SURFACES & INSTALLATION IMPACT
The Renter acknowledges that delivery, transportation, installation, staking, anchoring, weighting, dismantling, and pickup may require ZIP Party Rentals personnel, vehicles, trailers, carts, dollies, stakes, anchors, barrels, weights, or machinery to access grass, soil, gravel, asphalt, concrete, pavers, patios, driveways, sidewalks, landscaping, or other surfaces.
Normal installation and access may result in effects including:
* tire marks;
* ruts or mud;
* compressed or damaged grass;
* soil displacement;
* stake or anchor holes;
* scratches or indentations;
* paver movement; or
* other reasonably foreseeable surface impact.
The Renter accepts ordinary and reasonably foreseeable surface impact inherent in the delivery, installation, anchoring, dismantling, and removal method requested or approved by the Renter.
ZIP Party Rentals is not responsible for pre-existing defects or for damage resulting from undisclosed underground systems, unstable surfaces, hidden conditions, or conditions that could not reasonably have been identified by ZIP Party Rentals, to the extent permitted by applicable law.
18. PERMITS & LICENSES
Unless otherwise agreed in writing or required by applicable law to be obtained by ZIP Party Rentals, the Renter is responsible for obtaining and paying for any permits, licenses, venue approvals, property-owner approvals, or other permissions necessary for the event and installation of rental equipment.
RETURNS, LIABILITY & INSURANCE
19. LATE RETURNS & UNAVAILABLE EQUIPMENT
Rental equipment must be returned or made available for pickup upon expiration of the agreed rental period. Any rental extension must be approved by ZIP Party Rentals.
If equipment is not returned or cannot be retrieved because of circumstances attributable to the Renter, continuing rental charges and reasonable additional retrieval expenses may apply until the equipment is returned or recovered.
Where ZIP Party Rentals arrives for an agreed pickup and cannot retrieve the equipment because of the Renter’s failure to provide access or make the equipment available, the waiting-time provisions of this Agreement may also apply.
The Renter’s responsibility and risk of loss continue until the equipment is physically returned to or retrieved by ZIP Party Rentals.
20. INSURANCE
ZIP Party Rentals does not provide insurance covering the Renter’s responsibility for rental equipment.
The Renter may obtain insurance coverage at the Renter’s discretion to protect against the financial obligations assumed under this Agreement. The existence or absence of insurance coverage does not alter, reduce, or eliminate the Renter’s responsibility for ZIP Party Rentals equipment under this Agreement.
If a loss involving ZIP Party Rentals equipment is covered by the Renter’s insurance, the Renter agrees to reasonably cooperate with ZIP Party Rentals and the applicable insurer in pursuing available insurance proceeds.
Filing an insurance claim or receiving an insurance determination does not relieve the Renter of responsibility for amounts owed under this Agreement.
21. ASSUMPTION OF RISK & RESPONSIBILITY
The Renter acknowledges that the use, possession, setup environment, and operation of rental equipment may involve inherent risks.
The Renter assumes responsibility for the conduct of the Renter’s guests, invitees, vendors, contractors, and other persons under the Renter’s control with respect to the rental equipment.
The Renter is responsible, to the extent permitted by applicable law, for claims, damages, losses, or expenses resulting from:
* misuse or improper operation of rental equipment;
* unauthorized modification or relocation of equipment;
* failure to follow safety instructions or warnings;
* inaccurate or withheld information concerning the property or installation site;
* acts or omissions of the Renter or persons under the Renter’s supervision or control; or
* lack of required authorization to use the property.
Nothing in this section limits the Renter’s separate Full Risk of Loss obligations concerning ZIP Party Rentals equipment under Section 4.
22. INDEMNIFICATION & HOLD HARMLESS
To the fullest extent permitted by applicable law, the Renter agrees to indemnify, defend, and hold harmless ZIP Party Rentals, its owners, employees, contractors, affiliates, and representatives from third-party claims, liabilities, damages, losses, and reasonable costs arising from the Renter’s breach of this Agreement, misuse of rental equipment, failure to obtain necessary property authorization, inaccurate site information, or acts or omissions of the Renter or persons for whom the Renter is legally responsible.
Nothing in this Agreement is intended to waive or limit any right or liability that cannot legally be waived or limited under applicable law.
MEDIA & GENERAL PROVISIONS
23. PHOTO & MEDIA RELEASE
Unless the Renter opts out in writing before delivery, the Renter grants ZIP Party Rentals permission to photograph or video record ZIP Party Rentals equipment and completed rental setups at the event location.
Such photographs or recordings may incidentally include portions of the property, décor, or event setting and may be used by ZIP Party Rentals for legitimate promotional, website, social media, print, portfolio, and advertising purposes.
No compensation is owed for authorized use of such content.
A Renter who does not want the event setup or property photographed for promotional purposes must notify ZIP Party Rentals in writing before delivery.
24. SAFETY AUTHORITY
ZIP Party Rentals reserves the right to refuse, delay, modify, discontinue, or terminate any delivery, installation, setup, or equipment use that ZIP Party Rentals reasonably determines presents an immediate or material safety risk to its personnel, the Renter, guests, property, or equipment. This includes unsafe weather, hazardous site conditions, undisclosed utilities, structurally unsuitable surfaces, unsafe access, or other conditions that materially prevent safe performance. ZIP Party Rentals’ reasonable exercise of its safety authority does not constitute a breach of this Agreement.
25. COMPLETE & ACCURATE INFORMATION
The Renter acknowledges that ZIP Party Rentals relies upon information supplied by the Renter when determining pricing, staffing, equipment requirements, delivery requirements, installation methods, and safety considerations. The Renter agrees to promptly notify ZIP Party Rentals if any material information concerning the event, property, access, equipment placement, guest requirements, or site conditions changes before delivery.
26. WRITTEN COMMUNICATION & RESERVATION RECORDS
For purposes of documenting reservation terms, approved changes, deposits, additional services, and special arrangements, communications through ZIP Party Rentals’ official business channels may be used as part of the reservation record.
A Bill of Lading, official quote, equipment acknowledgment, or other supplemental document is not required for every reservation. However, when such a document is provided in connection with delivery, installation, pickup, or the rental transaction and is signed, acknowledged, or otherwise accepted by the Renter or the Renter’s authorized representative, it becomes part of the parties’ rental agreement and shall have the same contractual force and effect as this Agreement. No such incorporated document is intended to be considered more or less binding solely because it is contained in a separate document. Official ZIP Party Rentals contact information: Business Phone/Text: 219-777-0902, Email: zippartyrentals@gmail.com
Quotes, estimates, invoices, reservation confirmations, written electronic communications, and the Notes/Special Requests section may supplement this Agreement when they specifically relate to the Renter’s reservation.
Later-issued quotes, invoices, reservation confirmations, Bills of Lading, delivery receipts, equipment acknowledgments, or written communications may update or supplement reservation-specific details, including equipment quantities, added or removed items, complimentary items, pricing adjustments, delivery or pickup details, and other approved changes to the Renter’s order.
Requests to add equipment, services, or quantities after the original reservation has been confirmed are subject to availability and are not guaranteed. ZIP Party Rentals is not obligated to provide additional equipment or services unless the requested addition is approved and confirmed by ZIP Party Rentals.
Requests to remove equipment, services, quantities, or otherwise reduce the total value of a confirmed reservation are treated as a partial cancellation with respect to the value of the removed items or services. If the reduction is requested 30 days or less before the scheduled Event Date, a cancellation fee equal to 50% of the difference between the previously confirmed order total and the reduced order total will apply. This fee applies only to the value removed from the reservation and does not constitute a 50% cancellation fee on the portion of the reservation that remains confirmed.
27. ACKNOWLEDGMENT & ACCEPTANCE
By signing or electronically accepting this Agreement, the Renter confirms that:
* the information provided to ZIP Party Rentals is accurate and complete to the best of the Renter’s knowledge;
* the Renter has authority to enter into this Agreement and authorize installation at the event property;
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the Renter has reviewed the rental order and applicable charges;
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the Renter understands and accepts the equipment inspection, condition-at-handoff, safety-instruction, and guest-supervision responsibilities stated in Section 3
* the Renter understands the payment, deposit, cancellation, delivery, site-access, equipment-care, replacement, risk-of-loss, and safety requirements;
* the Renter understands that responsibility for ZIP Party Rentals equipment continues until the equipment is physically returned to or retrieved by ZIP Party Rentals;
* the Renter has had an opportunity to ask questions before accepting the Agreement; and
* the Renter voluntarily agrees to be bound by the terms of this Agreement.